What does Outbox do? This is the question I asked the uniformed person that just got out of this crazy looking car in front of my condo building recently. The Outbox employee explained that it is a service that picks up your physical mail, scans it, and allows you to […]
About Jackie Huba
Jackie Huba is an author, consultant and principal of management consulting firm Ant's Eye View. Jackie is the co-author of two books on customer loyalty: "Citizen Marketers: When People are the Message," and "Creating Customer Evangelists: How Loyal Customers Become a Volunteer Sales Force". Named as one of the 10 most influential online marketers, Jackie co-authors the Church of the Customer blog; with more than 120,000 daily readers, it's ranked as one of the most popular business blogs in the world. She's also co-founder of the Society for Word of Mouth, an educational network that helps its several thousand members build word of mouth into the DNA of their organizations. She is a graduate of Penn State U.