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Free Software Archive:
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WebProWorld Marketing Forum

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PPC Management Software
Who has experience with PPC management software? I'm trying to find the best, most cost effective, and ideally online based program to help me manage multiple clients who have huge inventories of products.



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08.01.05


What Is Mobile Marketing?

By Vijay Shukla

Mobile Marketing is the use of the mobile medium as a communications and entertainment channel between a brand and an end-user.

Mobile marketing is a new addition to the media mix, with great opportunities for direct interaction with customers and cost-effective data collection. Mobile marketing is the only personal channel enabling spontaneous, direct, interactive and/or targeted communications, any time, any place.

Mobile Marketing Applications

Mobile Marketing can be used in number of ways. Some examples are listed below:

Product launch

Sales promotion

Thematic Ad based promotions

Brand awareness

Event promotion

Interactive TV

Location based services

Mobile coupons

Market research

Feedback

Contests

Branded advergaming

Loyalty programme

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Mobile Marketing Benefits

Mobile Marketing on its own or as a part of a media mix has several unique benefits as follows:

Immediacy - SMS is delivered in seconds

Cost - Significantly cheaper than other media

Interactivity - Possible to engage the consumer in a dialogue

Proximity - Mobile is always in the pocket

Digital - A medium allowing for deep campaign analysis

High reach - Over one billion mobile subscribers globally

Personal - Communication to an individual

Viral - Fun factor allows for epidemic phenomenon

Mobile Marketing - how does it work?

There are several options to communicate and engage with the consumer. See below:

Push to the consumer

The simplest model is to get a list of numbers (preferably profiled) and send a message to them. Simple. Get a target list, create the message you want to communicate and deliver the message as an SMS. You push your message to the target audience. Costs involved are the costs of the lists (you may have your own lists) plus the costs for sending the message.

Pull from the consumer

It is possible to invite the target audience to communicate to you - you advertise a long code or short code (explained later in the document) - basically a number where people text you - ideal if you want consumers to register their interest - whatever you receive from people - is available to use for analysis and/or for further targeting.


Push-Pull combination

Cool stuff - you know who to go after - communicate with them through text messaging - excite them enough to respond to you - the responses which come - you can act upon as per the demands of the campaign. A good way to communicate your ideas to a predefined audience - the really interested one - seek you.

Pull-Push combination

Interesting - you don't know whom to target or your needs are too generic - just advertise a long code or a short code on other media like print, TV etc. - when people show interest, you respond to them in a predefined and automated way. A good way for you to give additional information to people who are interested.

Mobile Marketing jargon made simple

Short Code - It is typically a 4 digit number which is accessible by subscribers of any mobile operator. Used where the recall value is important. Used for encouraging pull from the consumers. Is expensive than the long code.

Long code - A usual mobile number (maybe real or virtual) - works across all operators but cheaper than the Short Code. Has lower recall but potential for high usage in a closed user environment e.g. to interact with members of a loyalty card scheme.

Some examples of campaigns run by service providers such as ValueFirst Messaging Private Limited (http://www.vfirst.com) are:

Text Voting

Voting is an exciting way to engage your audience and let them have their say. Newspapers, magazine and television are prime examples.

Instant Win

Through print/radio, you can invite consumers to interact with you where they are offered an opportunity of an instant win.

Timed Vouchers

You can send reward vouchers as text messages to consumers to increase the footfall.

Feedback collection

Using our technology, you can invite consumers to provide feedback/opinion through a text message.

Fun/Interactivity

You can do an on-pack promotion which displays a number where the consumer can send text messages to play games/win rewards.

Conclusion

Mobile marketing is a new addition to the media mix, with great opportunities for direct interaction with customers and cost-effective data collection. Leading brands have adopted this medium and the number of companies actively using mobile marketing in their marketing strategies is growing rapidly.

Selecting a mobile marketing service provider that understands the medium as well your requirements is the key to success. Ideally, service provider should provide software applications and access to its infrastructure with detailed MIS for post-campaign analysis.


About the Author:
This article has been contributed by (Mr.) Vijay Shukla, Country Head, ValueFirst Messaging India (http://www.vfirst.com). Vijay has over 8 years of industry experience management consulting and mobile data services. He can be contacted at vijayshukla@yahoo.com

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