As I wrote in my June 30 post on consolidation among marketing automation vendors, I expect the number of competitors to shrink fairly quickly as new buyers concentrate their purchases among a handful of leading vendors. This is a natural result of a maturing market, as technology-oriented pioneers are replaced by buyers less likely to research their options in depth. Continue Reading »
Marketing, advertising, service, communications, and business dynamics in general is undergoing incredible transformation. The innovation transpiring across the board however, wasn’t ushered out of vision as much as it was pressured through the democratization of content and the equalization of influence. After years of the socialized media changing how individuals find, create, consume, and share information, we are approaching the cusp of following markets to leading them.
This research from Get Response tracks with my own experience: “A distinct minority of small-to-mid-sized-business (SMB) marketers use social media links or icons in their promotional emails.” And I’ll argue that even larger businesses do not consider steps like this…not instinctively. Continue Reading »
Recently I was called up for jury duty, which is not unusual in itself, but something happened that I found to be interesting. As a part of a potential jury pool for a DUI case in Phoenix, people in the group and myself were asked a set of questions about whether we could be fair and impartial. Afterward, potential jurors were brought in individually before the prosecutor, judge, and defense attorneys for extra questions. I had listed “internet marketing” as my occupation, and they wanted more details. Since I have worked for a firm that has purchased ads on Google for various local law firms, I brought up that information as well.
It almost sounds magical–a system with an on-demand supply of incredibly cheap labor (pennies for many tasks) that is available by simply posting a request on a Web site. Amazon’s Mechanical Turk and other crowdsourcing sites have revolutionized the way companies do intensive manual labor on computing tasks. So, you might want to consider using crowdsourcing for your Internet marketing jobs. But when you do, you also need to be careful about how you do it, lest you give away too much information to your competitors.
I thoroughly enjoyed my first trip to Winnipeg, speaking to a couple of hundred marketers at the Canadian Marketing Associate Digital Days conference. (You can download the slides for my talk, “How Web Marketing Changes the Old Marketing Rules.”) I spent lots of time hammering away at how to do it wrong quickly, how to experiment in marketing, and how to measure the results. And someone from the audience asked a great question, “Can experimental marketing alienate your customers?”
In the past year or so, I’ve been at a number of technology platform user summits and at some point on the agenda, there is always the product feature enhancement announcements. With much fanfare I listen as they roll out enhancement after enhancement, and I can’t help thinking: do people really use all these features? Continue Reading »
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